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I.A.G

Information, Advice and Guidance Policy

KYP Know Your Potential Consultancy Ltd, as an approved DfE provider of Apprenticeship standards and will provide appropriate impartial Information, Advice and Guidance service to potential candidates, current learners and employers. Commencing  at the initial contact and recruitment phase, whilst participating on programmes, and on exit from programmes.

The purpose of the KYP  IAG Service is to support you as a learner  in achieving your aspirations including your study and career goals, while completing your apprenticeship standard.

Information: is a range of resource material available online that is presented in a way that encourages self-assessment and independent decision making whilst also delivering factual data. Information is also provided by KYP staff who will direct enquirers and learners to relevant resources. KYP Staff will use a variety of questioning techniques to gain an understanding of requirements and individual circumstances. KYP Staff signpost enquirers and learners to more specialist support where needed.

Advice: is the process of supporting enquirers and students to reach informed decisions by discussing their options. KYP Staff will use a variety of questioning techniques to clarify further and identify specific needs and help enquirers and students to interpret more complex information.

Guidance: is the process of supporting enquirers and learners with more complex needs to explore issues that may present a barrier to successful study. KYP Staff will empower enquirers and learners to consider available options and collaborate with the student to reach decisions relevant to their circumstances. Guidance aims to facilitate learning and progression by advocating, challenging and referring to more specialist support, where appropriate.

KYP aim to provide students with an impartial IAG Service which respects individual needs and supports informed course choice and decision making.

KYP are committed to developing the IAG Service through compliance with the external Quality Standard matrix, and via continuous improvement, including quality monitoring, quality initiatives, staff training and development.